Remember, Our Tutorials are in our FORUM

Here are some FAQs for MarketMeTweet:

If you experience any error, first step, close and reopen app :)

Q: What does API limit mean?

A: This is the amount of communication the application can have with twitter per hour. If you’re using the application a lot it uses up more API but don’t worry, it resets every hour and it’s unlikely you’d ever exceed it.

Q: Does MarketMeTweet Voilate the Twitter Terms of Service?

A: No, we have spoken extensively with Twitter, and it does not break any rules. However, your own application you create USING MarketMeTweet must comply with all Twitter rules and regulations. For example, you could not create a landing page for your brand that is an affiliate link. Twitter has the final say and could decide for whatever reason to not allow your application to be created. We suggest that you keep your name/landing page similar. A good application name would be “Yoursite.com” that points to “Yoursite.com.” Please do not use TweetBrand to send to a sales page. It’s not a good practice.

Q: My app I created for my brand says inactive, why?
A: Although we give you the means to basically create your own application, we do not guarantee that it will work. Twitter may disallow your application and mark it as ‘inactive’ if they do not like the name or landing page. We suggest that you name the application as your twitter user name and have the landing page as your website.

Twitter Gave us this Advice:

“There are a couple reasons an application could go inactive, ranging from user reports of spam coming from the app, to the app posting other content not allowed by Twitter, or finally the user account that owns the app being suspended for spammy behavior. If your clients cannot log into Twitter at all, it may be the latter reason and they are advised to file a ticket at http://help.twitter.com/tickets/new . Otherwise, they can continue writing to api@twitter.com and our team will be happy to assist them. We’re usually quick to respond, and if there are cases where suspended users write into api@ , they are re-routed to general Twitter support, which may cause a delay.

Thanks,
Brian

Twitter”

Q: I signed up in Canada and my Twitter.com/apps page is in french, Why?

A: We apologize for this but for some reason this seems to occur if you are in Canada, so break out the translator 

Q: Will it ever bring up someone on my reply campaign that I have already replied to using the tool?

A: No, It will not bring up the same person twice. Keep on top of your replies with the conversation feature to make sure you get the most out of the tool 

Q: Do I have to keep the program open to run scheduled tweets?

A: It will still tweet at the scheduled time even if you don’t have the application open so don’t worry!

Q: I want to use Market Me Tweet for my business, is that allowed?

A: Sure, businesses can use it to manage their OWN accounts, but if you are a PR firm who gets paid to manage OTHER people’s twitter accounts please talk to us about a corporte license, here.

Q: Is Market Me Tweet Restricted to any particular country?

A: Nope, as long as you have Twitter in your country, and you speak english (our instructions are in English – sorry), TweetBrand will work for you. If you would like to provide us with translated instructions please get in contact via the forum.

Q: Where do I go for support?

A: If your still having trouble, please fill out a support ticket here or email us at support@oursupport.zendesk.com